Main Content


IATA Passenger Accessibility Operations Manual

User-added image
Regular Price $249.00
Availability Available Now
Product Number 8962-01
Media Mobile
Language English
Edition 2020 (1st)
Effective Date Jan 12, 2020 until Dec 31, 2022


Edition 2020 (1st)

The Passenger Accessibility Operations Manual is to be used as a guide to support airlines in the handling of passengers with disabilities, including those with reduced mobility and hidden disabilities, with the ultimate goal of delivering a seamless and dignified air travel experience. It also provides a broader understanding of agreed industry standard procedures, mainly IATA Reso 700 and its associated Recommended Practices and existing national regulations that airlines need to comply to.