Edition 9th (2020)
The IGOM is your definitive source for the latest industry-approved standards harmonizing ground handling processes and procedures for frontline personnel. The IGOM is procedure driven, focusing on “how to do it”. For more information go to iata.org/igom. To learn more about the Windows version, go to www.iata.org/elibrary. Note that the IGOM is also available in French, Spanish, Russian and Chinese.