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2021 IATA Ground Operations Manual

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Availability Available Now
Product Number 9402-10
Media Windows
Language English
Edition 2021 (10th)
Effective Date Apr 1, 2021 until Mar 31, 2022
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Edition 2021 (10th)

The IGOM is your definitive source for the latest industry-approved standards harmonizing ground handling processes and procedures for frontline personnel. The IGOM is procedure driven, focusing on "how to do it". For more information go to To learn more about Windows format, go to Note that the IGOM is also available in French and Spanish.